RETURN POLICY

1. All Sales Are Final

All purchases made through BXNNEDPLUGGIN are final. We do not offer refunds, exchanges, or compensation unless an item arrives damaged upon delivery.

2. Damaged Items

If your order arrives damaged, we offer the following options:

  • Exchange for the same item (based on availability), or

  • Free repair of the damaged product.

To qualify:

  • You must contact us within 3 days of receiving your order.

  • The item must be unused and in its original packaging.

If the requested item is out of stock, a repair will be arranged as an alternative.

3. Lost or Delayed Shipments

Once your order is handed to the shipping carrier, BXNNEDPLUGGIN is not responsible for delays or lost packages.
Please use your tracking number to contact the courier directly for updates or claims.

4. How to Request an Exchange

If your order arrives damaged:

  1. Email bxnnedpluggin@gmail.com with your order number and clear photos of the damage.

  2. Submit your request within 3 days of delivery.

Exchanges are limited to the same item and are subject to stock availability.

5. Contact Us

For any questions or concerns about your order:
📧 Email: bxnnedpluggin@gmail.com
📱 Instagram: @bxnnedplugginnn
🎵 TikTok: @bxnnedpluggin